Returns

As a customer of Mezzimo you have the right to return any product you have purchased within 14 days of receiving the product. We will bare the cost of the return as long as the item and the packaging box are in the same condition as you received it. We will refund the total amount paid for the goods as soon as we receive the package in good condition.

 

Australia Returns

Please contact support@mezzimo.com and quote "Returns: Your Order Number" in the subject line and we will respond to you with return instructions within 24 hours. We strongly recommend that if you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Our AU returns address is as follows:

603/72F MacDonald Street
Erskineville 
NSW 2043 
Australia

USA, Europe and Rest of the World Returns

Please contact support@mezzimo.com and quote "Returns: Your Order Number" in the subject line and we will respond with return instructions within 24 hours.

Please ensure that you clearly mark the goods as returned goods on any customs or postal forms to avoid customs charges. If you fail to do so Mezzimo will not accept your return and your money will not be refunded.

All international returns must be sent by registered mail.